Priority Technical Consulting (PTC) is our remote technical support program. Utilizing proven remote-control technologies, we can diagnose and resolve many technical issues quicker and more efficiently than scheduling an on-site visit. A pre-paid status of PTC offers lower rates and receives priority over customers that are not pre-paid. Download the Priority Technical Consulting Brochure. Print the agreement, fill in the necessary information and fax it back to us at 843-651-9956. It's quick and simple to get started!

Priority Service Solution (PSS) is our discounted service based on pre-purchased blocks of time. Benefits of PSS include:

Please contact us for more information about PSS.

With either pre-purchase program, your company has access to our VIP on-line service tracking extranet. This state of the art system gives your organization centralized management for all service issues that are submitted using the A-Soft On-Line Service Ticket.

By filling out the Computer User Profile Form thoroughly, we will be able to better serve you. This will help reduce the amount of time required for on-site installation/consulting/training.

To ensure that all in-house work is done efficiently, please print out the In-House Service Order. Fill in the necessary information and bring this form in along with your computer(s). Also, you may fax it back to us at 843-651-9956.

If due to lack of computer resources you are unable to complete the "On-Line Service Ticket", we will also respond to a faxed version.

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